Overall Satisfaction with Paycor
Paycor is both our HRIS and Payroll system. We have demoed other modules, but none align with our needs or budget. Admittedly, one of the reasons we chose Paycor is because we needed a 360-degree integration with our 401k system, and at the time there were few options. We switched from Paylocity which is a similar product. Other features we were looking for were robust reporting options, a good user experience, and a potential to add other modules as our company grew, like an ATS or benefits platform.
- Integration with our 401k provider
- Customizable time off options
- Clear employee dashboard
- Customer service
- ATS has limited customizable options, not an open API
- Many features don't suit our needs, so it's not often used by non HR/Payroll employees
Do you think Paycor delivers good value for the price?
Yes
Are you happy with Paycor's feature set?
No
Did Paycor live up to sales and marketing promises?
No
Did implementation of Paycor go as expected?
No
Would you buy Paycor again?
No
- It seems Paycor grew too fast and wasn't able to adapt to the pandemic. Since 2020 it's been like pulling teeth to get a live person to respond to my issues and/or resolve them.
- The limitations in customizing the system mean that I am still doing a lot of manual work, ie performance management, and onboarding.
- As a payroll system, it's easy to learn, easy to use and works well.
Our HR and/or payroll team has not had any measurable time savings. - It seems to function on a basic level, but because our procedures don't match the way Paycor's systems we are still doing a lot of manual work. The good news is that Paycor seems to recognize its shortcomings in the customer service department and is making some positive changes. They are constantly adding new features or optimizing existing ones.
- Paylocity, TribeHR (discontinued) and SurePayroll