Overall Satisfaction with Paylocity
We use Paylocity for the majority of services they offer: payroll, onboarding, and benefits. I use to love Paylocity, but the service and tax information seems to be lacking in the last few years. Customer Service is the most important and needs to be revamped. One call resolutions need to be a goal.
- Web Time
- Benefits feed
- Privacy
- Service - return on emails
- Tax info when working in various states
- Reporting
- Good for employees, easy to use
- Taxes notices/delinquencies.
- Response time....can cost if not done in time
Employees and recruiters like it. As an employee, I love the app....easy to use
Surveys work great, we use them a lot for staffing.
Currently doing research for a replacement system. We just need something that offers for a larger company.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
No
Did implementation of Paylocity go as expected?
I wasn't involved with the implementation phase
Would you buy Paylocity again?
No