Worth a try!
November 04, 2022

Worth a try!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for our Time Clock and Payroll processing. It's a smooth transition to move employees' time to the payroll system. Paylocity also processes our quarter-end and year-end reporting. There is a self-service feature for our employees to enter changes and view their paystubs and W-2s. Paylocity offers a mobile app for employees for the self-service features.
  • Quarter-end reports are grouped together and so simple to pull and print out.
  • Their Time & Labor time clock is extremely simple to use.
  • Super quick response time to emailed questions.
  • There is a nice Org Chart to see all employees and who they report up to.
  • Starting a payroll batch is complicated especially the Merge function.
  • The Pay Entry screen puts asterisks and you have to go to the details page to view.
  • Too many different screens to go to, when adding a new employee to make sure they have the proper access.
  • The system reduces errors because the employee enters a change, and then the manager approves the change.
  • The Org Chart is great for a view of all employees and where they fit into the company.
  • Paylocity's fees are fair and consistent with what we were paying prior vendors.
  • The transfer of time sheets from the Time&Labor module to the HR&Payroll module is simple and definitely a time saver when processing payroll.
  • The Audit feature is great at catching any possible errors before the submit payroll step i.e. multiple checks for one employee.
Paylocity's Scheduling feature is great.
Their automation for the most part is good.
These are great tools! But our employees don't engage in these tools as much as they should.
Being we are a small company, Paylocity is a lot better than ADP. Paylocity is a much simpler system and the customer service is a lot better.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

No

The time clock system (Time & Labor module) is great for clocking employee's time and Time Off. There is a time off calendar to view who is off which is really nice. Adjustments to time sheets are simple to enter. Schedules are easy to view. It's an easy system to learn for new employees.

The Implementation took a little longer than I would have liked. Allow yourself extra time. But once we were up and running, things went really smoothly. The self training videos are really helpful. And if you do need to contact them with a question, the response time from their reps is super quick.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Pay calculation
10
Support for external payroll vendors
8
Off-cycle/On-Demand payment
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
9
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
8
Employee recognition
10
Tracking of all physical assets
9
Report builder
9
Pre-built reports
10
Ability to combine HR data with external data
Not Rated
Review status tracking
8
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating Paylocity and Competitors

Yes - Time Clock System
Payroll Vendor

Paylocity Training

They have great training tools!

Paylocity Support

Great customer service.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No. Not offered.

Using Paylocity

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • clock in/clock out
  • request for time off
  • viewing hours
  • merging batches during payroll processing
  • entering new hires