Overall Satisfaction with Paylocity
We use Paylocity as a payroll provider.
- Ease of software use
- Implementation went excellently
- Customer Service is able to answer questions quickly
- Missed tax payments which lead to numerous emails - but it was finally resolved and now going smoothly.
- Customer service reps, in the beginning, were not always responsive but we have been assigned to a new rep and things are going well.
- ACA implementation was not clear. Required help during Year End
- Payroll processing is faster with Paylocity
- Reports are adequate
Payroll processing is faster with Paylocity
Employee sign-on is lacking. They are unable to change employee tax deductions on the phone. The employees need to use the computer for this activity.
We compared Paylocity and Paycor before implementation.
Do you think Paylocity delivers good value for the price?
Yes
Are you happy with Paylocity's feature set?
Yes
Did Paylocity live up to sales and marketing promises?
Yes
Did implementation of Paylocity go as expected?
Yes
Would you buy Paylocity again?
Yes