New and happy user of Paylocity
December 02, 2022

New and happy user of Paylocity

Laurie Mancour | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity as a payroll provider.
  • Ease of software use
  • Implementation went excellently
  • Customer Service is able to answer questions quickly
  • Missed tax payments which lead to numerous emails - but it was finally resolved and now going smoothly.
  • Customer service reps, in the beginning, were not always responsive but we have been assigned to a new rep and things are going well.
  • ACA implementation was not clear. Required help during Year End
  • Payroll processing is faster with Paylocity
  • Reports are adequate
Payroll processing is faster with Paylocity
Employee sign-on is lacking. They are unable to change employee tax deductions on the phone. The employees need to use the computer for this activity.
We compared Paylocity and Paycor before implementation.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

I thought the implementation went quite well. I enjoy using the software.

Paylocity Feature Ratings

Employment history
10
Pay calculation
10
Support for external payroll vendors
5
Off-cycle/On-Demand payment
10
Direct deposit files
10
Salary revision and increment management
7
View and generate pay and benefit information
7
Update personal information
7
View job history
7
View company policy documentation
7