Intuitive, Automated, and Supportive
December 05, 2022

Intuitive, Automated, and Supportive

Lilianna Ah po | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for all of our payroll, employee files, recruitment, benefits management, and HR needs. Paylocity serves as an all-in-one software, where accessing employee information and organizing everything we need to track can be simple. With four branches in four states, it can be difficult at times to track the benefits and payroll needs in each location. Paylocity gives us a space where we can onboard employees with ease, and get them into our payroll system as soon as possible. As a company administrator, I am required to understand the full scope of Paylocity's utilization, as well as assist others with their navigation of the platform.
  • Onboarding
  • Tax set-up
  • Recruiting suite
  • Time off management and requests
  • Punch feature
  • Supervisor and employee groups
  • Reduced tax errors
  • Better workforce visibility
  • Improved engagement
The automated monthly review reminders have been very helpful with tracking and making sure managers can conduct reviews on time. This doesn't seem to be a common feature with other aspects of Paylocity. Payroll has been useful with automating time cards when it comes to time off requests, but the request process is not very consistent. For example, there is a clear issue with how HR & Payroll communicates with Time & Labor when it comes to time-off requests. The support tickets I've put in for this issue have gone unresolved for a few months now.
The employee engagement platforms such as Community has a good foundation, but it is hard to encourage employees to participate without it being viewed as just another social media platform. We have been able to do surveys through Paylocity but it can be hard to access current surveys and view results at times.
We used CompuPay before Paylocity and Paylocity is vastly superior when it comes to tracking time, wages, and payroll. We used to have to read hours manually over the phone to a CompuPay representative and keep everything in physical binders to properly track the hours. With Paylocity being digital and largely intuitive, it cuts the labor needed for payroll by more than half.

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

No

Did implementation of Paylocity go as expected?

Yes

Would you buy Paylocity again?

Yes

Paylocity is well suited for companies like us with multiple branches who need to have easy access to employee information all in one space. It helps with tax set-up, filtering applicants by experience, and establishing a recruitment workflow, as well as prioritizing HR & payroll at the forefront of business administration. It does not suit us well (or as well as it could) with Time & Labor, as managing time off requests through the mobile app and the web version has been quite frustrating.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
4
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
1
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
2
Pay calculation
8
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
7
Benefit plan administration
5
Direct deposit files
8
Salary revision and increment management
6
Reimbursement management
2
Approval workflow
1
Balance details
2
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
7
Update personal information
10
View job history
Not Rated
View company policy documentation
4
Employee recognition
4
Tracking of all physical assets
3
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
1
Performance plans
3
Performance improvement plans
3
Review status tracking
7
Review reminders
7
Multiple review frequency
9
Create succession plans/pools
1
Candidate ranking
3
Candidate search
5
Candidate development
9
New hire portal
9
Manager tracking tools
8
Corporate goal setting
1
Individual goal setting
1
Line-of sight-visibility
4
Performance tracking
4
Job Requisition Management
5
Job Search Site Posting
7
Duplicate Candidate Prevention
7
Applicant Tracking
9
Notifications and Alerts
9