Paylocity - Recommended for companies who want basic one size fits all software
December 02, 2022

Paylocity - Recommended for companies who want basic one size fits all software

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

Paylocity is used in all regards of the employee experience including: Onboarding, HR, Benefits, and Time-Keeping. Having paylocity allows HR to manage all aspects of an employees record in one platform and easily allows changes from one area to the other.
  • Employee Acknowledgements
  • Time Tracking
  • Company specific account reps usually never answer the phone
  • Benefits Module has a lot of problems
  • No capability to track certifications or licenses
  • Cobra Module isn't integrated with Benefits - 2 completely different systems
  • Cost the company money with screw ups from EDI files to Benefit Carriers - not setup properly for retro active changes
Not really sure what processes mentioned are really automated besides the EDI files for benefits which we continually have had problems with. All other aspects used must be manually entered or approved to work.
We personally do not use this feature because just getting employees to use the application is hard enough because there isn't a lot of feature they have capabilities to do with it.
I was not involved in the changeover from Paychex to Paylocity but was told Paylocity had capabilities of piece work that the company may want to use in the future.

Do you think Paylocity delivers good value for the price?

No

Are you happy with Paylocity's feature set?

No

Did Paylocity live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paylocity go as expected?

I wasn't involved with the implementation phase

Would you buy Paylocity again?

No

If you just need a basic payroll suite Paylocity is perfect for that it does the basic necessities for any company with ease. When you get into more specifics Paylocity usually doesn't have the best capabilities to make the system specific to your company. For instance when trying to setup new hires for their new hire benefits Paylocity isn't capable of letting them be eligible from date of hire to effective date they force you to pick a time frame they have to make their elections. So, either 60 days from their hire date or 60 days prior to the effective date. Which pro-active employees would want 60 days from hire and employees that wait until the last minute would want to make their elections right up until the date its effective.

Paylocity Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
6
Benefit plan administration
4
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
5
Balance details
6
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
7
View job history
7
View company policy documentation
4
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
3
Pre-built reports
7
Ability to combine HR data with external data
3
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
New hire portal
5
Manager tracking tools
5
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated