Paylocity is the only one for me!
Updated February 15, 2024

Paylocity is the only one for me!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paylocity

We use Paylocity for our HRIS system and payroll. A huge piece is being able to streamline payroll by using a timekeeping system and running payroll electronically. This eliminates paper timesheets and allows for efficiency. The PTO tracking also eliminates having spreadsheets for every employee and allows for rollovers/balance resets to be done automatically.

Pros

  • Very responsive customer support.
  • The system is very user-friendly.
  • Reporting is easy to use.
  • The system offers a lot of functionality.
  • The help center articles are very useful

Cons

  • The time off calendar would be nice to "block" the time being used to offer more confidentiality for an employee's reason for absence.
  • Some of the PTO tracking with rollovers/resets can cause issues. We are able to do a "work around" but there could be some improvement.
  • Definitely, a more efficient way to track PTO and process timecards vs. manual tracking.
There have definitely been efficiencies with PTO tracking, previously tracked and monitored with an excel spreadsheet. The elimination of paper and savings on office supplies doing evaluations, time off requests, etc., via the computer vs. paper. Processing of payroll is more efficient versus making a phone call and calling in each employees hours to generate their payroll check.
We honestly have not utilized this option in the platform. We have a lot of future goals to use the surveys and peer recognition. We are a small organization of less than 30, so at times, we are very "simple". We will be looking at these other features in the future.
Paylocity is more user friendly and easier to navigate! The system is easy for employees and for administrative staff. The articles and help centers built within the platform also allow for ease of getting questions answered for finding a process without having to make a phone call. Definitely one of the easiest systems to use on the market!

Do you think Paylocity delivers good value for the price?

Yes

Are you happy with Paylocity's feature set?

Yes

Did Paylocity live up to sales and marketing promises?

Yes

Did implementation of Paylocity go as expected?

No

Would you buy Paylocity again?

Yes

I previously used ADP at my last employer and I have been very happy with Paylocity, its functionality, and great customer service. I always recommend this to my HR colleagues. If there are issues, my email is answered within 24 hours, and if they cant get the answer, they take the question to another team level.

Paylocity Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
10.0
Tracking of all physical assets
10
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
10
Review reminders
10
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Evaluating Paylocity and Competitors

Yes - ADP was used in the past. The HRIS platform was not utilized, but it was used for payroll. The organization was looking for more efficiency and to eliminate paper processes and whatever else could be streamlined. ADP did not have a very user friendly platform so the organization wanted to seek an alternative.
  • Ease of Use
We are a very small organization so the ease of use was very important and we also did not want to overcomplicate processes and procedures that were already in place. It is hard to get "buy in" from management when a system is difficult or takes a long implementation process.
We honestly would not change our process. We researched companies that were available. We researched their cost. We researched their functionality. We researched their ease of use. All of which allowed for us to come to a decision on what the best choice would be for the organization. We feel this was a detailed process.

Paylocity Support

The support team is fairly responsive and you hear back within 24 hours. Lately the actual solution hasn't been great, it sounds like they are doing some upgrades to their functionality
ProsCons
Quick Resolution
Problems get solved
No escalation required
Immediate help available
Quick Initial Response
Poor followup
No, not needed
Most often, I receive good support...I don't have issues frequently

Comments

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