Worst customer service from Payoneer everytime
May 20, 2022
Worst customer service from Payoneer everytime
Score 1 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Payoneer
I was using this Payoneer service for 7 or more years, it was never above average but at that time it was the only option... But now they have gone too far in terms of bad services, they just removed the USD bank of America from receiving account and didn't bother to update me, due to this my two payments were stuck for 19 days, I contacted them many times but they never bothered to even look into my account and kept blaming PayPal... Now after 20 days of torture they told me very casually that I can no longer receive payments in this bank so please apply for a new one ... this is just a sight of how bad their customer service is ... I contacted support 6 times, created 2 tickets but no one bothered to look into the issue and wasted my 20 days by keeping blaming PayPal
- it was the only solution early in the days when i started freelance
- Customer service
- Cusomer service
- Customer service
- Services
- receive money from paypal and withdraw to local bank
- poor, i think just because of theri poor services i even thought to left freelance
Do you think Payoneer delivers good value for the price?
No
Are you happy with Payoneer's feature set?
No
Did Payoneer live up to sales and marketing promises?
No
Did implementation of Payoneer go as expected?
No
Would you buy Payoneer again?
No