Item: PayPal Payments Pro
Rating: 10
Author: Alfred Brock

Overall Satisfaction with PayPal Payments

Use Cases and Deployment Scope

PayPal Payments is being used across the whole organization. The business problem it addresses is ensuring that contractors and suppliers are paid quickly and accurately, in the same way, every time. We have a central payment point shared by our accounting and office staff as well as our field personnel. This central location has eased the record-keeping burden and purchase history information quite a bit.

Pros and Cons

Pros

Direct deposit - we are able to accept payments directly and easily
Ease of finding historical transactions - it has reduced our overall records burden a great deal
Auto payments - it has allowed us to quickly and efficiently pay for goods and services or accept payments immediately no matter where our agents are located

Cons

I believe that having a video chat feature would be helpful in the app
I believe having a link to a phone line would be useful

Most Important Features

Being able to balance the books each day
Being able to check on expenditures and receipts at any moment
The ability to transfer and receive monies internationally at a moment's notice

Return on Investment

We have reduced reliance on paper books to keep records
Our automated procedures have been simplified

Alternatives Considered

ACI UP eCommerce Payments

PayPal Payments is simpler and easier to use. It is more robust and dependable than the others. It is more flexible and reliable than much larger and far more expensive solutions. It is easier to use and train someone to use and incorporate into the daily business environment. We can spend more time on our work than working on it.

Key Insights

Do you think PayPal Payments Pro delivers good value for the price?

Yes

Are you happy with PayPal Payments Pro's feature set?

Yes

Did PayPal Payments Pro live up to sales and marketing promises?

Yes

Did implementation of PayPal Payments Pro go as expected?

Yes

Would you buy PayPal Payments Pro again?

Yes

Other Software Used

Avaya Cloud Office, Microsoft Teams, Twitter Ads

Likelihood to Recommend

It is best suited where individuals are on the move. It is also uniquely appropriate for accepting payments immediately against orders or bills. Stockbrokers on the move should look this over to cut their strings to large firms. It allows for decisions to be finalized and to begin or complete a payment cycle immediately.

Comments

Please log in to join the conversation