Overall Satisfaction with Paypro Workforce Management
We are using it across our organization for time and attendance, payroll processing, onboarding, tax filing and as an employee self-service tool.
- Great customer service and support.
- Timely and accurate payroll processing and tax filing.
- Seamless reporting.
- System login issues/accounts locking.
- Reporting has allowed us to view timesheets status in real-time. This enables us to be able to track missing and unapproved timesheets which is critical to us processing payroll in a timely manner.
- Since timesheet reporting is quicker and accurate we were able to move our payroll processing up by a day. Doing so allows us to generate our client billing a day earlier which in turn means invoices are going out sooner and being paid quicker.
PayPro is very good at customer service. I love the one to one relationship I have with PayPro. When it comes to dealing with Vendors relationships are tricky. Customer service is a HUGE factor and PayPro excels at that! Previous Vendors could care less about our needs. We were just a number. At PayPro it is a relationship. Thanks!