Best and most popular digital payment service.
Anonymous | TrustRadius Reviewer
January 08, 2019

Best and most popular digital payment service.

Score 9 out of 10
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Overall Satisfaction with Paytm

This app is being used by the accounts department and the administration department. After demonitization in my country, this app became very popular and successful for digital payments. It is very easy for us to make payments through this app. For our day-to-day expenses we use this app. The acceptance of digital payment has become widespread now, which allows us to use this app very frequently.
  • This app is well integrated with Uber cab services which is our prime source of commute.
  • It offers highly secured payment services.
  • Users can save their credit/debit cards for making payments.
  • It also offers EMI payments.
  • Sometimes I am automatically logged out from this app. I think it happens because of some bug.
  • Its customer care service is not very prompt.
  • User verification via all other IDs expect Aadhar ID is very slow.
  • This is a free app. So users don’t need to pay anything for using its services.
  • It provides good discounts on purchases through this app.
  • It also provides discounted fare for metro travels.
In India PayPal is not widely accepted as payment option and it also doesn’t provide many services. So Paytm is our primary and only choice for making digital payments.
This application is very well suited for making online payments. Its integration with various commute services, like cabs and the metro, is very seamless. It is very beneficial for users as they don’t need to carry cash money at all. It is not very well suited for making high-value payments, though.