Good but not great product
November 12, 2021
Good but not great product
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with PCRecruiter
Since mid-2015 and [it] is used for all our locations.
- Support
- Support
- Support
- Support
- UI - too many split screens and tabs
- Hard to toggle between areas
- Lacks a "current" look and feel overall
- Hard to say in terms of $$$
- It worked well over the years for us
- Lagging in innovation and user interface
- Too many clicks to get around
[From my experience it is] lagging in UI, recruiters have to "work for the software" rather than the "software doing things for the recruiter". Data mining is a good one for positions and candidates.
Do you think PCRecruiter delivers good value for the price?
Yes
Are you happy with PCRecruiter's feature set?
No
Did PCRecruiter live up to sales and marketing promises?
Yes
Did implementation of PCRecruiter go as expected?
Yes
Would you buy PCRecruiter again?
No
PCRecruiter Feature Ratings
Using PCRecruiter
16 - Recruiters
- Searching
- Ease of use/intuitive
- KPI's
PCRecruiter Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Don't remember :-) but I was treated as Premium!
Yes - Small glitches but nothing major, resolved satisfactorily.
This can best be answered by our internal support person. [PCRecruiter] always did me proud with their support! Well done and Thank you.
Using PCRecruiter
| Pros | Cons |
|---|---|
Relatively simple Technical support not required Consistent Feel confident using Familiar | Do not like to use Cumbersome |
- Not elegant, but simple
- Moving around, navigation clunky and cumbersome