Pega CDH stack can take care of long term strategy goals
October 09, 2022

Pega CDH stack can take care of long term strategy goals

Prasanna Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Marketing
  • Customer Decision Hub

Overall Satisfaction with Pega Customer Decision Hub

I could see we have multiple comments about pros and cons, which can surely help it terms of features comparisons.

On the other side I want to add some points related to ROI for long term enterprises customer:
    • Product is truly driving business oriented programs. You will get true sense of what business can control and contribute
    • Product is future ready being a central brain for NBA and NBC at the same time it is explainable in detail.
    • Post BAU you can see the application built on this product can give you essential directions for strategic growth

With latest version of product it supports integration with GCP, AWS, H20 and pmml models. Enhanced Algorithm of ADM with scalability

  • NBA of proposition
  • Simulation engine
  • Insight driven recommendation
  • Channel management
  • Splitting the product in to features
  • Sharing the customer success across
  • Inbuilt reporting tool with dashboard
  • Inbuilt web activity tracker
  • NBA
  • Event driven recommendation
  • Outbound and inbound migration from legacy application
  • Positive with long time
  • At least 4 time return over a period
  • Reduced IT dependency

Do you think Pega Customer Decision Hub delivers good value for the price?

Yes

Are you happy with Pega Customer Decision Hub's feature set?

Yes

Did Pega Customer Decision Hub live up to sales and marketing promises?

Yes

Did implementation of Pega Customer Decision Hub go as expected?

Yes

Would you buy Pega Customer Decision Hub again?

Yes

  1. Insightful decision making
  2. Contextual experience
  3. Ready to market
  4. Business oriented programs