Pendo usage for Software Analytics

We use Pendo on a regular basis to monitor the adoption and engagement with our customers' interaction with our software. It is great for insights into where people spend their time and informs us what they really care about. They appreciate that especially when we use that data to inform our strategic conversations so that we're not playing a "guessing game" or acting like "we don't know" where their interests lie. All in all a great data-driven tool that is universally adopted across the organization.