Pendo usage for Software Analytics
January 11, 2019

Pendo usage for Software Analytics

Mark Aronoff | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with

We use Pendo on a regular basis to monitor the adoption and engagement with our customers' interaction with our software. It is great for insights into where people spend their time and informs us what they really care about. They appreciate that especially when we use that data to inform our strategic conversations so that we're not playing a "guessing game" or acting like "we don't know" where their interests lie. All in all a great data-driven tool that is universally adopted across the organization.
  • Research usage by account and by user.
  • Showing specific activities rolled up by account or by individual user.
  • N/A
  • It has helped convert trial users into paid subscribers based on the data/reporting/insights taken from their tool.
In my experience Pendo has been an invaluable tool for evaluating software usage and adoption.