Pendo.io is the most comprehensive platform for website analytics
June 07, 2021

Pendo.io is the most comprehensive platform for website analytics

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pendo.io

As we made a migration from a Java-based administration console to a web-based one, we needed a way to track how our users would interact with the site so that we could instill continuous improvement on the site. We evaluated many companies but chose Pendo.io in the end to serve our needs.
  • User tracking
  • Dashboards
  • Ease of implementation
  • Better UI for setup
  • More functionality to track different types of user activity
  • More customization on what to track
  • Analytics
  • Site traffic details
  • Logging
  • Deeper understanding of how users navigate new features on our site
  • Comprehensive logging
  • Easy-to-use dashboard
In using Amplitude, we found that the data set provided was not as comprehensive as that of Pendo.io's. We also found that the initial setup of the application across our sites and how to get their dashboard up and running was not as intuitive as it was with Pendo.io.

Do you think Pendo.io delivers good value for the price?

Yes

Are you happy with Pendo.io's feature set?

Yes

Did Pendo.io live up to sales and marketing promises?

Yes

Did implementation of Pendo.io go as expected?

Yes

Would you buy Pendo.io again?

Yes

If you are an enterprise that is heavily reliant on site traffic to achieve your business goals (such as industries that provide web services), it is imperative that you have deep levels of analytics available to you to determine how users are using your site's features. Pendo.io provides that deeper layer of understanding how users are using your site by providing comprehensive data points on where users are navigating to on your sites.

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