The perfect product analytics and engagement tool in budget
July 25, 2022
The perfect product analytics and engagement tool in budget
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Pendo.io
Pendo.io has been helping us with our product management process and user experience implementation. It helps us to deliver the best possible experience for our users, and also helps the userbase engage and be proactive in the product journey. So it is involved in our day-to-day feature implementations and UX designing.
- Helps to create amazing user experience for happier and more productive users.
- Pendo’s retroactive analytics helps us to track user behaviour in the application.
- The Product analytics and insights provided by Pendo help us to maximize interactions followed by leads.
- It needs to add some small shortcuts like selecting a particular URL directly rather than typing it again.
- The Mobile app tries to fit in a lot of data so it becomes a bit complicated to see through that on Mobile.
- Needs more filters in Dashboard.
- The onboarding and guide through the product for first-time users needs to be updated as some stuff in those aren't updated still.
- User Experience Guidance
- Advanced Analytics
- Product Insights
- Improvement Points and Suggestions
- Reports
- It has certainly improved our Product's user experience hence more happy users.
- Pendo has been constantly giving us great insights into the scope of improvement, which definitely helps us improve and strengthen our value proposition.
Pendo.io doesn't try to fit every possible product management feature inside the application, rather it focuses on the user experience and analytics part. And they do that beautifully. Because they are focused on their strength so they are best in that, also their pricing is better than all the other competitors.
Do you think Pendo.io delivers good value for the price?
Yes
Are you happy with Pendo.io's feature set?
Yes
Did Pendo.io live up to sales and marketing promises?
Yes
Did implementation of Pendo.io go as expected?
Yes
Would you buy Pendo.io again?
Yes