Database makes complex relationships simple to navigate
Overall Satisfaction with Penelope by Social Solutions
We switched to using the Penelope database a few years ago because we realized our current platform was ineffective at tracking and producing needed outcome metrics. We needed a system that had the capability to track a network of client relationships, allowed for the exchange of multiple initiatives, and had tools for team members to work collaboratively on cases. Our organization helps families create action plans to accomplish their goals. We believe strongly in the power of community and finding solutions through generating informal supports. This system is designed to understand and capture the dynamic of how family members, community stakeholders, and professional resources work together to empower wellbeing. Penelope's default platform provided customization that allowed the database to align with our service model, specific strategies, and language. Penelope's form and reports are flexible enough to meet the requests and reporting demands of both foundation and government funders.
Pros
- Organization a network of relationships.
- Integrating various projects.
- Customized reporting.
Cons
- Increased standardized reports and filter features.
- Better training on the ODBC.
- Mac support.
- Better ability to report on individuals within the family.
- Improve data collection, quality and reporting.
- Allows staff the space to capture all aspects of case.
- Help keeps staff accountable to expected processes.
- Brings uniformity of mission with various initiates.
While I'm not familiar with using many other systems, we did perform an exhaustive database search before choosing Penelope. We liked Penelope because while it wasn't the cheapest, it offers an abundance of features that aligned with our operation and seems the simplest to onboard and maintain.
Do you think Penelope delivers good value for the price?
Yes
Are you happy with Penelope's feature set?
Yes
Did Penelope live up to sales and marketing promises?
Yes
Did implementation of Penelope go as expected?
No
Would you buy Penelope again?
Yes
Comments
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