Periscope Provides Our Teams with the Data We Need to Succeed!
December 13, 2017
Periscope Provides Our Teams with the Data We Need to Succeed!
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Periscope Data
Periscope Data is being used by many departments in our organization. It's being used by our Research Department, Project Management Department, Sales and Customer Success Department, Business Intelligence Department, etc. Periscope provides us with data regarding our internal use of resources, and also keeps track of the resources our customers have on their respective accounts. Periscope is linked with Salesforce, and it also pulls data from a couple of other sources so that we can make monthly reports. It keeps our departments informed about how efficient or inefficient we are. Periscope also helps us keep track of our teams' workloads.
- Periscope Data pulls data from multiple sources, twice a day. It helps our teams keep track of our efficiency, productivity, and workload.
- Periscope helps us create reports each week, or each month. We can adjust the filters according to what timeframe we want to be analyzing.
- We can easily sign in with Google Sign-on.
- We have many different Dashboards, which helps each of our departments keep track of what they need to keep track of. Periscope houses data from our thousands of customers.
- It's very customizable depending on what data you need to track.
- Scrolling around on the different Dashboards where there is a lot of information is a little bit annoying. It could do better with its design and presentation of data.
- When I log off and log back in after a day or so, I'll click on Google Sign-on and I frequently get a 404 error.
- There are way too many menus everywhere. There's a menu in the top right that does nothing when I click on it.
- It's tough to put an actual number on it. However, it has had a positive impact on our team for us to understand our workload.
- We can track how profitable we were as a department by seeing how many hours we charged our customers versus how many hours we've tracked. As a young department in our company, this data is extremely important for us to adjust our pricing as we move forward into the new year.
- It hasn't had a negative impact, except when Periscope servers are down.