Item: PiiQ by Cornerstone
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

PiiQ is being used to assess goals and competencies on a quarter by quarter basis. It is used by a 1/3 of our organization. We have not implemented this on the shop floor nor for our installers in the field as they are difficult to access. PiiQ is a tool that helps us align our goals and reinforce our values as we discuss this ongoing with employees.

Pros and Cons

User Interface
Sliders and Text Based Answers
Check In Feature is nice

Goal alignment/cascading in an OKR format does not exist. You cannot share goals and have them roll up to see how that objective is being accomplished cross functionally.
9 box trends over time does not exist.

Return on Investment

It's tool and it's only as good as the person wielding it. The investment in PiiQ was accompanied by a quarterly cadence and manager feedback training. We feel like our employees are given regular feedback and bonuses are tied to objective accomplishment.

Usability

Easy to set up as an administrator. Easy to navigate as a user.

Support Rating

Well supported. Cornerstone regularly solicits feedback from users to glean best practices for future releases. I appreciate how Cornerstone listens and rolls out new features.

Alternatives Considered

Npo

Likelihood to Recommend

It's well suited for companies who need a tool that is easy to implement and highly configurable. It's also good for field employees as they can work on the application through their iPhone or iPad. It may not work well for larger companies who need more robust reporting systems.

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Darci Torok
(Vendor Representative) commented 5 years ago
Hi, Thank you for your review of PiiQ; your feedback is incredibly valuable to us as we grow and iterate. As a member of the Client Experience team, I will continue to advocate for the features that our clients want and need to evaluate their employees effectively. Performance trends and goal alignment are both features currently under consideration by our Product team. I'd love to talk to you in more detail about how you would use those features, so we make sure we build it right for you. Please send me an email if you'd like to discuss further: dtorok@csod.com. I also want to mention how glad I am to hear that you feel supported by the PiiQ Team and are finding success with the system. We are here for you and always happy to help. Best, Darci

Solid, Flexible Offering with Great User Experience.

Software Version

Modules Used

Overall Satisfaction with PiiQ by Cornerstone