A must for mission critical IT infrastructure!
October 01, 2019

A must for mission critical IT infrastructure!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Professional

Overall Satisfaction with Pingdom

We use Pingdom to monitor all of our on-prem and cloud servers within our ITops and DevOps departments. Pingdom acts as a notification system to alert our IT operations that something is down and notifies our Support Staff so that they can update customers accordingly.
  • Customization of Alerts and the ability to scale up or down notification thresholds.
  • Integration with 3rd party applications like Slack and Teams.
  • Great reporting via email or online.
  • Needs to support international customers.
  • SMS is currently flaky and needs improvement.
  • I wish it was cheaper.
  • Provides great reporting to Management.
  • The RIO is well worth it to maintain critical IT\DEV infrastructure.
  • Early notice 24/7 of potential problems.
Pingdom was cheaper with better reporting and API integration.
If you run mission critical IT infrastructure then Pingdom is a must for the reporting and alert notification system to be pro-active vs. re-active when issues arise.

Do you think SolarWinds Pingdom delivers good value for the price?

Yes

Are you happy with SolarWinds Pingdom's feature set?

Yes

Did SolarWinds Pingdom live up to sales and marketing promises?

Yes

Did implementation of SolarWinds Pingdom go as expected?

Yes

Would you buy SolarWinds Pingdom again?

Yes

Pingdom is great at monitoring your mission-critical IT and DEV infrastructure. You can fully scale Pingdom from small to large deployments. This provides our IT\DEV teams to be more proactive than reactive during downtime situations.

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