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Great for complex governmental agencies
November 24, 2020

Great for complex governmental agencies

Nicole McKinnon | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with PinPoint Document Management Software (DMS)

Our organization uses pinpoint across our entire organization including all of our subsidiary organizations. It keeps all of our documents organized and searchable and has eliminated the need to search our physical file room for folders and paper documents. It has saved time and money. We also have workflows set up to streamline some of our financial processes.
  • Workflows
  • Document searching
  • customization
  • I would like to see more functionality with the contact manager system
  • We still haven't been able to master the automatic filing feature
  • It is difficult to make changes to the setup after you have been using it a while, kind of stuck with the way you organize things.
  • Saves time
  • Saves money
  • Increased audit performance

Do you think PinPoint Document Management Software (DMS) delivers good value for the price?

Yes

Are you happy with PinPoint Document Management Software (DMS)'s feature set?

Yes

Did PinPoint Document Management Software (DMS) live up to sales and marketing promises?

Yes

Did implementation of PinPoint Document Management Software (DMS) go as expected?

Yes

Would you buy PinPoint Document Management Software (DMS) again?

Yes

Pinpoint is great if you have a lot of documents that need to be organized in a specific way. It works really well for our organization which has to go through an annual audit. Anything the auditors might need can be easily found and emailed to them with only a few clicks of the mouse rather than digging through file cabinets and storage boxes

PinPoint DMS Feature Ratings

PinPoint Document Management Software (DMS) Support

The support team with Pinpoint is wonderful. I have always had all of my questions answered in a very timely manner by someone who knows my system and understands our goals. I always feel listened to and our problems are taken care of. I enjoy the option to email for assistance or jump on a quick conference call to talk about an issue.

Using PinPoint Document Management Software (DMS)

It does take some time to learn about all of the features and systems within Pinpoint. It is also slightly difficult to set up, however, we have invested a lot of time into making it work for our organization and we don't regret that investment at all. The Pinpoint staff has always been very helpful and accommodating to anything we need.