Pipedriving to Success
March 08, 2021
Pipedriving to Success
Score 8 out of 10
Vetted Review
Verified User
Software Version
Business
Overall Satisfaction with Pipedrive
Pipedrive is a fantastic tool that surely has evolved over the last 10 years. We have a small team that needs to constantly understand our 30/60/90 day lead count as we grow our consulting firm. The main business problem is addresses is transparency in understanding, in a very simple layout, where each prospect is in the sales cycle. It gives me, as an owner, a quick glimpse into how the team is performing.
- Onboarding - Pipedrive makes it very simple to onboard your organization with very simple tasks.
- Workflow Automation - for the price, Pipedrive's workflow automation tasks are very robust. It amazed me how many different tasks, from emails to creating activities, it is fantastic how much time a well designed system can save your organization.
- Tracking deal stages is very simple and what is nice is now actionable which certainly keeps you on your toes to close the net deal.
- One of my issues with Pipedrive over the years has been their UI/UX. It has improved, but I think they can still do better (as most companies can). I find it can be more intuitive. The information is all there. but can sometimes seem a bit cluttered.
- Sometimes I feel that there is too much functionality that can be overwhelming to a new user. I like that it is all there, but I feel it can be introduced to a user in a better format.
- More customization of the fields to for for different organizations.
- We went from spreadsheets to another CRM, then to Pipedrive and is has definitely improved our sales process.
- Our internal communication from our sales team is much better since using Pipedrive.
- It has helped close deals quicker by visually putting more pressure on our rest to close.
- It has helped us understand why some of our deals have not closed and make internal adjustments to receive different outcomes.
Pipeline Deals - prior to Pipedrive we tested Pipeline Deals. these two products are similar as in they are made for small/mid-sized businesses. We felt that Pipedrive was more intuitive and easier for our companies needs. The deal tracking was a real decision-maker for us. They also had much better support and training videos.
Salesforce - Salesforce was just way too complicated and EXPENSIVE for our needs. They are obviously just interested in enterprise business.
Salesforce - Salesforce was just way too complicated and EXPENSIVE for our needs. They are obviously just interested in enterprise business.
Do you think Pipedrive delivers good value for the price?
Yes
Are you happy with Pipedrive's feature set?
Yes
Did Pipedrive live up to sales and marketing promises?
Yes
Did implementation of Pipedrive go as expected?
Yes
Would you buy Pipedrive again?
Yes