Pipefy is the best tool to manage structured processes
December 22, 2021

Pipefy is the best tool to manage structured processes

Carolina Fregolente Karimata | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pipefy

I use Pipefy to manage requests that other teams have for my team. It helps me receive the correct and complete information and also to validate all steps that the request must go through before delivering it back to the team. Pipefy helps me to alert the requester along the way on how it's being developed.
  • Send automatic emails
  • Connects with other softwares
  • has mandatory fields
  • native integrations with more robust softwares
  • automation
  • public form
  • conditionals
  • email template
  • Organization
  • Avoid manual work
  • Avoid human error
  • Improved the communication with other teams
Pipefy is very process-oriented and not task or project-oriented. Other tools might offer different views such as the Gantt chart that makes a lot of sense if the project you are working on requires it. But Pipefy is better when the complexity of the process demands automation and validation before moving on with the card.

Do you think Pipefy delivers good value for the price?

Yes

Are you happy with Pipefy's feature set?

Yes

Did Pipefy live up to sales and marketing promises?

Yes

Did implementation of Pipefy go as expected?

Yes

Would you buy Pipefy again?

Yes

Pipefy is well suited for ticket management and any other process you need to have full control of its customizations. I consider it less appropriate for project management or simple tasks management when you only need a simple kanban board. But if it needs an extra level of setup and automation, Pipefy is the ideal solution.