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The ease of using Pivotal Tracker
August 11, 2016

The ease of using Pivotal Tracker

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Pivotal Tracker

We utilized Pivotal Tracker as part of tracking for our engineering team and utilized it for the Marketing team. Pivotal was an easy solution. It's simple enough for us as the size of the company I worked for that required a tool that was easy and got the job done. We needed a tool to track our tasks and provide visibility for the rest of the organization. This was important as some of our stakeholders had not used Pivotal Tracker before, but it was simple enough to where we didn't have to explain how to use it. It's pretty self explanatory.
  • Easy to create tasks/stories - not a lot of required fields, or fields that we don't generally need to fill out.
  • Simple UI. Unlike other tools I've used in the past, Pivotal Tracker has a cleaner UI making it relatively simple to find something you're looking for.
  • Predicting dates based on estimates - this is useful for stakeholders who generally ask "how far along are we, what is the remaining time."
  • Not enough reporting capabilities
  • Mobile app isn't as user friendly. Seems like they haven't solved for the mobile experience yet.
  • Team velocity has increased
  • Return on investment - based on the number of features that we've been churning out and because we're a product company, we are seeing more conversions on purchases.
Rally is too complicated - there are far too many fields that all have the same meaning. It's a better agile tool in my opinion since it it was designed purely as an agile tool, but since the CA technologies acquisition, the tool has become more complicated and there are far too many features. Pivotal is great for startups and smaller companies whereas Rally I feel would be better fit for larger more rigid organizations like AIG.
Pivotal Tracker is a perfect tool for an organization of about 50-100 people. It's simple and easy to understand. However, when working for larger organizations, I found other tools to be more useful, especially in terms of reporting, which is something that our stakeholders are more interested in seeing - numbers.