Overall Satisfaction with Pivotal Tracker
We use Pivotal Tracker in our agency to manage client projects through user stories and epics. It's used across all teams, starting with sales and project management to organize tickets, then over to the production team to estimate and complete tickets. For our team, it makes organizing sprints much easier and able to give a high-level view of the progress being made across all client projects.
- User story creation and management (discussions around stories)
- User story estimations
- Grouping stories under epics to show progress
- Add blocking tasks or tickets to stories
- No native desktop app - would love to see one implemented well for Mac
- Custom estimation point system (let teams define their own units)
- Pivotal Tracker has definitely improved our billable numbers by making tasks easier to manage.
Compared to other task management tools, Pivotal Tracker has the best blend of functionality and cost. When you need something simpler than JIRA, and not solely focused on code or UI related tasks like BugHerd, and have a more direct approach to completing tasks than Trello - I would recommend Pivotal Tracker.