A budget and forecast tool that makes financial planning easy!
Updated December 12, 2023

A budget and forecast tool that makes financial planning easy!

Jennie Rush | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Planning
  • Consolidation
  • Reporting and Analytics

Overall Satisfaction with Planful

We use Planful ) at a department level here for budgeting and forecasting our department costs. It is helping us manage our workforce as well as stay on budget for the year. We have been able to complete a rolling forecast and allows our money managers to budget better than they ever have in the past. Because we are doing so
well managing our finances, we’ve recognized ways that we can help other home
office depts be more successful in their workforce planning and financials. In
2021, had Kiewit Technology Group not used Planful, we may not have been under
budget. So, our dept being under budget resulted in All Overhead Depts coming
in under budget.
  • Workforce Planning Enhancements have been huge for our dept.
  • Support has increased significantly since we started four years ago
  • They are able to be used on Cloud
  • Providing customers monthly releases of enhanced/new products
  • Always working with their customers on how they can better the tool
  • Need to make some manual processes automatic
  • Would like to allow hierarchies to be scenario specific
  • Would like a PowerBI integration
  • Increased awareness of financials by our money managers
  • Coming under budget last year was a huge accomplishment for us and made us look like rockstars to all overhead depts.
  • Reporting is quick and easy to use
  • REPORTING! At the click of a button, we have Actuals for our entire dept. Our managers can update their forecast and in seconds, all their reports are up to date.
  • We’ve created a solid Month End Process & Financial Calendar for our money managers that lays out all important dates (month end close, variance meetings, projections due, etc).
  • We also created additional GL’s (PTO Taken/Attrition) in our Opex Template. We specifically broke those out so that our money managers could see them, and they weren't all bundled up in one compensation item.
The reporting capabilities allow us to share data
with multiple departments. We have bi-weekly management meetings where almost
all reporting is pulled from Planful (forecast updates, headcount trends,
workforce changes, budget updates, etc). We also can run reports for other
departments based on the attributes we use in Planful (i.e. Employee work
location report, YTD travel expenses, etc).
I support all 25 Money Managers that we have using Planful. Because the tool is so easy to use, it allows me to provide data to Money Managers in minutes. They can access their financials in real time at the click of a button. It's incredibly easy to use and makes life easier for our Technology Dept.
Prior to Planful we used a
custom-built tool with an excel interface called Projects Utility. It was very
painful because when multiple money managers were in it at the same time, it would
bog down the program. To get new financials to populate, it would take 20
minutes or more of spinning for the data to process. We relied on this
tool and spreadsheets out of SAP (our ERP system) to manage our financials.
There were so many side spreadsheets. Now everything is available at the click of our mouse.
Reporting is great. There's so many filter options that it makes creating the report you want super easy. You can choose what you want, run it, then make changes if needed. Then you save it when you're done. It's that quick.
Our money managers have some challenges navigating the tool when they aren't in it for awhile. But they can view their cost centers with ease and pull our standard reports and create off those as needed. I have monthly variance
meetings with our money managers where we discuss their previous month’s budget
vs their actuals making sure they are accurately forecasting their cost. Then
we review their HR templates for people changes (pay rates, transfers, new
hires, terminations, etc). We’ve streamlined processes by having it all in one
system and it is updated in real time.
I was not part of the process of choosing Planful), but I can tell you it is much better than what we were using--macro and spreadsheets.

Do you think Planful delivers good value for the price?

Yes

Are you happy with Planful's feature set?

Yes

Did Planful live up to sales and marketing promises?

Yes

Did implementation of Planful go as expected?

I wasn't involved with the implementation phase

Would you buy Planful again?

Yes

We have already recommended it to other departments and they are using it now. I work a lot in the workforce planning section and they have made huge strides to the manual way it was when I started using it. Currently we are working on automating workforce data and once that is complete, we will roll that out to other departments. Also, doing some research with another dept that is interested in Planful & how we can make sure the tool gives them everything they want.

Planful Feature Ratings

Long-term financial planning
9
Financial budgeting
9
Forecasting
9
Management reporting
9
Financial data consolidation
9
Journal entries and reports
Not Rated
Multi-currency management
Not Rated
Intercompany Eliminations
Not Rated
Minority Ownership
Not Rated
Local and consolidated reporting
9
Detailed Audit Trails
9
Financial Statement Reporting
Not Rated
Management Reporting
9
Excel-based Reporting
9
Automated board and financial reporting
9
Personalized dashboards
8
Color-coded scorecards
Not Rated
KPIs
3
Cost and profitability analysis
9
Key Performance Indicator setting
Not Rated
Flat file integration
9
Excel data integration
9
Direct links to 3rd-party data sources
9
Pixel Perfect reports
Not Rated
Customizable dashboards
8
Report Formatting Templates
4
Drill-down analysis
9
Formatting capabilities
9
Report sharing and collaboration
9
Publish to Web
4
Publish to PDF
9
Report Versioning
Not Rated
Report Delivery Scheduling
Not Rated
Pre-built visualization formats (heatmaps, scatter plots etc.)
Not Rated
Predictive Analytics
7
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Report-Level Access Control
9
Single Sign-On (SSO)
9
Responsive Design for Web Access
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

Planful Features and Attributes

First, I love the Chat feature with support. It allows you to get your issues resolved quickly. I've even had support jump on a zoom call with me to immediately look at my issue and try and get it resolved. Even if they need a few days to research the issue, they are constantly letting me know that they are still looking into it.
It's such an easy tool to use. There's support, 3rd party consultants, as well as tons of information on their website; makes it very easy to solve your problems.
At the click of a button,
we have Actuals for our entire dept. Our managers can update their forecast and
in seconds, all their reports are up to date.
We are collaborating with Money Managers on a daily basis. We interact with the tool constantly and can make changes any time we need. Looking forward to using the new Planful Predict feature to help even more with data accuracy.
I was actually at the Planful Perform conference in 2019 and they had a Tech Support Area. I came with a list of issues I was having and the Planful Employee sat down with me and went through every single issue. I was amazed at the time they spent and devoted to me.

Using Planful

55 - Super Admins, Budget Preparers, & Budget Administrators. We have Money Managers, C- Level Directors, and our CFO all using Planful.
6 - I myself am a Super Admin for Planful supporting all our users in our Dept. Then we have 2 more Super Admins in our dept. I review the Monthly Releases, have Quarterly Meetings with our CSM, and attend the Planful Perform Conference every year.
  • Simplifying Reporting
  • Automating Workforce Planning
  • Allocations Usage
  • We can run reports for other departments based on the attributes we use in Planful (i.e. Employee work location report, YTD travel expenses, etc).
  • This year we added a group where their employees/contractors primarily bill their cost to other jobsites/districts. To accurately forecast Kiewit Technology Group’s portion of this cost, we started using the allocation dimension, allowing money managers to easily see the allocations breakout.
  • We also created additional GL’s (PTO Taken/Attrition) in our Opex Template. We specifically broke those out so that our money managers could see them, and they weren't all bundled up in one compensation item.
  • Dashboards is something we'd like to look into in the future
There's no reason not to renew. This tool is ever-changing and for the better! It's solving all the financial problems we have had in the past and anything we're looking to expand on in the future.

Evaluating Planful and Competitors

Yes - Prior to Planful we used a
custom-built tool with an excel interface called Projects Utility. It was very
painful because when multiple money managers were in it at the same time, it would
bog down the program. To get new financials to populate, it would take 20
minutes or more of spinning for the data to process. We relied on this
tool and spreadsheets out of SAP (our ERP system) to manage our financials.
  • Price
  • Product Features
  • Product Usability
We wanted to eliminate the use of side spreadsheets
and have a tool where we can discuss financials and workforce planning all in
one place.
Not sure that we would've. But now that we are a satisfied customer, we meet with customer prospects to tell them why we love the tool. I wish we could've done that prior to our Implementation.

Planful Implementation

Our implementation was not done well. It was very rushed and there were a lot of things not shared with us that we had to learn "trial by fire" so to speak. We were very limited to what we learned and new of Planful after implementation. Having a Customer Success Manager with Planful, using Support, attending conferences, and using a new 3trd party support has been amazing for us with our progress.
  • Third-party professional services
RSM
Change management was a minor issue with the implementation
  • We should've asked more questions during implementation
  • They should've asked more about what we wanted out of the tool

Planful Training

  • Online Training
  • In-Person Training
We got little training on the tool after implementation. Did a lot of "trial by fire" learning about Planful. I don't think RSM really provided us all the details we needed to understand the tool and to know what we needed to train on. I don't know we knew enough about the tool to even ask the right questions and then they left and we used Planful support a lot.
Planful provides a lot of online training support. There's so many options for training. Admin Learning Courses, User Learning Courses. Plus they have several webinars devoted to the tool and the new features they release.

Configuring Planful

Just the right type of product
The best thing I can say is ask ALL the questions. Don't think you know it, ask.
I wasn't part of this process so I can't really speak to the custom code or customized user interface.

Planful Support

ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Support understands my problem
Support cares about my success
Quick Initial Response
Difficult to get immediate help
We did not. We actually use a Third Party Consultant (Top Down) for additional support.
Yes - Yes, I've never had an issue that Planful support has not been able to solve or guide me to solve on my own.

Using Planful

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Reporting
  • Structured Planning
  • Task Manager
  • Consolidation is a little tedious, but it's just because we're still trying to figure out how to get it to work properly for us.

Planful Reliability

Because the software is great. We have no issues with it.
Yes, we have multiple channels we can use when we have issues arise (Planful support, CSM, our 3rd Party Support, and Planful Engage (interacting with other customers).
We've had some slowness issues in the past, but we just open a ticket with Support and they can resolve it.

Integrating Planful

I wasn't part of the SAP to Planful integration, but I know that it didn't take long to set up. We've had some issues with our SAP data that has caused integration issues, but we have worked with support to remedy this.
  • Our ERP System SAP
Wasn't part of the integration process
  • Our Workforce data is something I'm working on right now
Yes, they're already supporting it as we're working through the process now.
  • File import/export
  • Single Signon
  • API (e.g. SOAP or REST)
Nothing I can think of.
Just make sure you understand the process and know how to fix issues as they arise.

Relationship with Planful

I was not involved in the sales process.
We were assigned a Customer Success Manager and used Support anytime we needed to.
I was not involved in that.
No tips because we have a great relationship with the vendor.

Upgrading Planful

Yes - Yes, we were provided training, had meetings with our CSM, there's been online videos about it, etc.
  • Less manual work
  • More Accurate reporting
  • Less manual work
  • More accurate reporting
Yes - We are already paid, not free.