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Solid Old Software that requires you change your ways and adapt to their way of doing things.
March 20, 2019

Solid Old Software that requires you change your ways and adapt to their way of doing things.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Modules Used

  • Portfolio and Resource Management (formerly Planview Enterprise)

Overall Satisfaction with Planview Enterprise One (formerly Planview Enterprise and Troux)

Used by the whole organization to manage Portfolio Planning and budgeting, and for approving new projects and following up on past commitments.
  • Very Organized -- It seems to cover all needed aspects of the organizational planning processes.
  • Semi-Customizable -- You can modify workflows and add limited custom attributes to different objects.
  • Experienced -- The people we have interacted with who made the software know it well and can explain it well.
  • Poor UX -- There is a UX learning curve and some very inconsistent interaction while navigating and working in the software.
  • Limited Integration Capabilities -- The PPM portion of the software is only accessible via SOAP web services, which still don't provide access to all aspects of the software.
  • Limited Customization -- The objects cannot be renamed. If your organization has particular naming conventions expect to either change it or translate constantly ie. Planviews __________ is our ___________
  • We are still a little too early on to tell.
Our professional services team was great, although it felt a little like a knowledge dump and run. Without it, we'd still be floundering around the software and documentation trying to figure out how to add custom attributes to things.
If your organization is willing to change processes and adapt to the Planview naming of things and do things their way (which might mean changing to use all of their software packages Timesheets, Project management, etc.), Planview can definitely work for your organization. If you need a highly flexible, enterprise friendly, open to integration system, I'd recommend something else.