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Polycom Trio - Great sound!
January 10, 2018

Polycom Trio - Great sound!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

8800

Overall Satisfaction with Polycom Trio

We use Polycom Trio primarily as a speakerphone. It's used facility-wide. We like it because of the sound quality of both the speakers and the microphone. It's intuitive and easy for users of all skill levels to use. Our managers like that they can connect their phones via Bluetooth to the phone so that they can "transfer" a call on their cell phone to a speakerphone in a conference room.
  • Speaker sound quality
  • Microphone sound quality
  • Easy to use
  • We had difficulty integrating Skype with the Trio (as it was advertised)
  • Microphones can be too sensitive at times.
  • We've had fewer complaints from users about sound quality, inability to hear speakerphone participants
  • We replaced a previous Polycom product with the Trio, so the failure rate is about the same
We primarily use it in our conference rooms as a speakerphone. I would not use it in a factory floor setting, nor in an open office environment. I think that a factory floor would be too noisy for the microphones. I won't use any speakerphone in an open office environment because some people are just rude.