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Trio Tips
July 23, 2018

Trio Tips

Alfred Brock | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

8800

Overall Satisfaction with Polycom Trio

The Polycom Trio is being used across the entire organization. It is being used by all departments to interact with each other, hold conference meetings between plants and offices as well as with clients and suppliers. The business problem it addressed was to help move us into SIP trunks and move our telephony into digital systems.
  • The microphones are extremely sensitive. They make it easier for soft spoken individuals to be heard clearly.
  • It is easy to operate. Once connected through Outlook all it takes is one click to get to into a meeting and two or three to bring in outside attendees.
  • They are still providing updates at an alarming rate. Stability seems okay but it is worrisome all the interactions that are taking place.
  • The microphones are very sensitive and that is a plus but it is also a liability and we need to be completely clear on what we want others to hear and mute the phone when necessary. Everything gets picked up.
  • Use of the conference phones has remained constant. There has been no increase or decrease in use.
  • The costs involved were considerable as they were tied with a room system. We are still awaiting full adoption by all.
  • The costs involved seem a little excessive but we are more focused on the background systems and these endpoints are helping to ease the cost there.
It is well suited for any conference or meeting of up to 25 attendees. It is inappropriate for large rooms without additional microphones and speakers. It is appropriate for any circumstance in which you would normally use a conference phone. It is not easily portable and difficult to configure, so where it is set up is where it will likely remain.

Using Polycom Trio

150 - Manufacturing, Sales, Marketing, Travel, Human Resources, Engineering, Secretarial, Drawing, Injection Molding
7 - Microsoft Skills, Internet Skills, Intranet Skills, Communication Skills, Cabling Skills, Networking Skills