Great Dialer Tool!
November 19, 2019

Great Dialer Tool!

Jared Wacht | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDialer for Salesforce, from XANT (formerly InsideSales.com)

We use PowerDialer for our click-to-call software for all sales reps in Salesforce. It helps to automate the dialing and logging of calls between reps and customers.
  • Click-to-call.
  • Auto-log calls.
  • Performance and speed could be better.
  • Call quality could be improved.
  • Speeds up call time for reps.
  • Speeds up time between calls since reps dont have to manually log the call.
On par with the best tools out there but we are evaluating others as well.
PowerDialer is very well suited as a click-to-call tool for sales reps org-wide.

InsideSales.com / XANT PowerDialer for Salesforce (discontinued) Feature Ratings

Contact preview
8
Dialer-CRM integration
8
Call notes & tags
8
Automatic call logging
8
Outbound dialing
8
Inbound routing
8
Custom caller ID
8
Click-to-call
8
Recorded voicemail drop
8
Dialer contact import
8
Campaign & list management
8
Follow-up calls
8
Dialer reporting & analytics
7
Dialer compliance
8