PowerDMS Product Review
May 17, 2021

PowerDMS Product Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with PowerDMS

It is being used across the whole organization and [I feel] the biggest issue I have seen is that it can be a little confusing to use especially for new users. For instance just to upload a document there a bunch of steps I have to go through. I am not sure if that is the company that set it up that way or if it is just the way it is.
  • I do like that it sends me emails when I need to view a new document or course.
  • It makes it easier to get certain documents to be seen by multiple people at one time.
  • The fact that they have site specific keys is nice since I don't have to worry about any other companies stuff.
  • They do not require people to use an email address so unless everyone is keeping an eye on things then not everyone knows they have stuff to do.
  • There are times when a document is viewed and signed and it still shows that it hasn't been done yet.
  • The fact that I can organize documents into specific files.
  • Above my pay grade

Do you think PowerDMS by NEOGOV delivers good value for the price?

Not sure

Are you happy with PowerDMS by NEOGOV's feature set?

Yes

Did PowerDMS by NEOGOV live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of PowerDMS by NEOGOV go as expected?

I wasn't involved with the implementation phase

Would you buy PowerDMS by NEOGOV again?

Yes

To be honest the fact that I am able to see what documents employees have viewed and courses that have been done are nice but the notifications seem to glitch out once in a while. Meaning that after viewing a file and signing it would still say that I have a document to view but when I click into the tab there is nothing there.