PR Newswire is dishonest and I recommend searching elsewhere...
November 27, 2019

PR Newswire is dishonest and I recommend searching elsewhere...

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with PR Newswire

We used PR Newswire to release a couple of press-releases in 2019. We are a small business, so when a release is made, it is for the entire organization. We like to get increased exposure on newsworthy events/updates happening within our organization, and that is why we chose to use PR Newswire.
  • They are really good at trying to upsell you and take your money.
  • The company, from my experience, is unethical. They tell you one thing and then do another. They publish releases then take them down shortly after the money has been paid.
  • If PR Newswire is well connected to your competitors, I believe you don't get the exposure you should and you are more likely to have your press-releases rejected.
  • This company, in my opinion, is as corrupt as they get. Run as fast as you can.
  • I have gained nothing using PR Newswire, and if anything have wasted dozens of hours writing releases approved by their staff only to have them removed shortly after.
I used Newswire.com later and found them to be excellent compared to PR Newswire. They were a more affordable, faster, and much better online platform, etc.
Honestly this is probably the absolute worst part of the company. I had maybe 5 different emails from 5 different people when attempting to use this service, and I never knew who my account manager was and who the other people were.

Do you think PR Newswire delivers good value for the price?

No

Are you happy with PR Newswire's feature set?

No

Did PR Newswire live up to sales and marketing promises?

No

Did implementation of PR Newswire go as expected?

No

Would you buy PR Newswire again?

No

I don't really think PR Newswire is ever appropriate after finding a new company (who I will not name in this review). I recommend looking at similar companies in this space. There are companies out there who get a similar exposure, are a fraction of the cost, and provide 10x more excellent customer service.