New Lisbon Telephone Recommends Preseem
November 19, 2021

New Lisbon Telephone Recommends Preseem

Steve Barnes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Preseem

Preseem is being used to control, monitor, and improve internet services to our fixed wireless customer base. It helps us control the speed of each client as well as improve QoE Quality of Experience to the end-user. Prior to having Preseem in our network, speed control was a nightmare and customers were always complaining of slow internet speeds. After Preseem was put in, those complaints have dropped to almost none. Preseem also gives us good tools to use to diagnose network issues and usage habits. It is a vital part of our network.
  • QoE
  • Speed control.
  • Usage monitoring.
  • More reporting options.
  • Little more customization on what we see.
  • Ways to setup network devices in the interface.
  • Speed control.
  • QoE.
  • Usage history.
  • Customer retention has been helped.
  • Customer satisfaction has been helped.
  • Employee understanding of issues has improved.
  • Reduction of employee workload.

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The fixed wireless market and DSL are perfect opportunities for Preseem use. Not sure as speed increases that the issues of QoE are as needed. Fiber optics may not gain the benefits of slower technologies.

Preseem Feature Ratings

Network monitoring
Baseline threshold calculation
Network capacity planning
Packet capture analysis
Network mapping
Wireless infrastructure monitoring