Overall Satisfaction with Preseem
Preseem is being used to control, monitor, and improve internet services to our fixed wireless customer base. It helps us control the speed of each client as well as improve QoE Quality of Experience to the end-user. Prior to having Preseem in our network, speed control was a nightmare and customers were always complaining of slow internet speeds. After Preseem was put in, those complaints have dropped to almost none. Preseem also gives us good tools to use to diagnose network issues and usage habits. It is a vital part of our network.
- Speed control.
- Usage monitoring.
- More reporting options.
- Little more customization on what we see.
- Ways to setup network devices in the interface.
- Customer retention has been helped.
- Customer satisfaction has been helped.
- Employee understanding of issues has improved.
- Reduction of employee workload.
Do you think Preseem delivers good value for the price?
Are you happy with Preseem's feature set?
Did Preseem live up to sales and marketing promises?
Did implementation of Preseem go as expected?
Would you buy Preseem again?