Overall Satisfaction with Preseem
Preseem is used throughout our entire network. We use it to manage and shape all traffic within our network. The metrics that we derive from Preseem's interface help us to deeply troubleshoot data throughout issues that our end users may be experiencing. It allows us to rely on actual hard historical and current data. So often it is just so easy to blame the ISP for poor network performance when in reality it is often an internal issue. The data from Preseem allows us to show the end-user what is actually happening. It gives them greater confidence in us as a provider.
- Graphical real time data of condition of our network.
- Real-time data of network performance, network-wide, tower site-wide, sector-wide, and down to the subscriber level. Data that is both current and historical so we can see trends happening before a service-impacting issue arises.
- The comparison of our network equipment performance compared to identical equipment that others have deployed throughout their entire customer base.
- The equipment and software are so complete that I feel we are not even using it to its vast potential.
- Network Shaping.
- Increase network resource efficiency.
- Valuable trusted data for troubleshooting.
- Excellent tech support from Preseem staff when needed.
- Preseem has increased our ability to service our end users without hiring additional staff.
- Well worth the cost - less frustration for network managers.
- Runs in the background with little to no input from network manager.
- Very reasonable cost to operate.
Do you think Preseem delivers good value for the price?
Yes
Are you happy with Preseem's feature set?
Yes
Did Preseem live up to sales and marketing promises?
Yes
Did implementation of Preseem go as expected?
Yes
Would you buy Preseem again?
Yes