Overall Satisfaction with Prime Suite EHR
- It is a trusty software that does not crash or glitch very often
- It is very secure
- I can use it from different locations
- It feels very old, like I am using software from the 90s
- There is a lot of clicking, there could definitely be more drop downs and less time loading each individual screen and page
- It doesn't seem super integrated spatially into different sized desktops, it's a kind of awkward sized window
With Lightning, it is much easier to work with other people. We are able to more quickly collaborate with others and make sure that nothing is falling through the cracks. In the past, with Prime Suite, it has not been very streamlined or simple to connect patients with the correct clinician. Salesforce is more comprehensive.