Proconnect did not fit our business model
January 09, 2019

Proconnect did not fit our business model

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proconnect Tax Online

Proconnect was used to prepare individual tax returns. Since it was the first year, we beta tested it with a number of returns. Our system is based solely on cloud use, as such any tax preparation solution had to be cloud-based.
  • The software allowed for easy access from any computer.
  • Proconnect allowed multiple users to access a file with minimal difficultly.
  • Calculations were accurate.
  • In order to provide adequate information within the return, the preparer had to constantly drill down to the necessary screens to provide input.
  • The program was not very robust compared to software installed on company computers. This is probably why information needed to be added numerous times since Proconnect was not able to remember often entered entries.
  • The interface with client information lacks functionality. There was little ability to customize views to sort or group clients into usable cohorts.
  • Since we found it not to be effective for our business objectives, if we continued to use it, the inefficiencies would negatively impact our ROI.
Proconnect may work well in a company with only a small number of returns to prepare.

Proconnect Tax Online Feature Ratings

Not Rated
Sales and Use Taxes
Not Rated
Cross-border Taxes
Not Rated
VAT / GST Taxes
Not Rated
Energy and Fuel Taxes
Not Rated
Geolocation for Tax Assessment
Not Rated
3rd-Party Software Integrations
Not Rated
Tax Data Reporting
Not Rated
Compliance Administration Management
Not Rated
Tax Exemption Processing
Not Rated
Tax Document Management
Not Rated
Complex Tax Scenario Management
Not Rated

Using Proconnect Tax Online

2 - Tax Preparation