Procore Manages Construction - Construction Management Software
Updated March 15, 2021
Procore Manages Construction - Construction Management Software
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Procore
Procore is used by our commercial development for construction projects from project discussions, bidding, communication, specification/drawing review, submittals, RFIs, team meetings, schedule and trade coordination, through punchlist and owner turnover. Access to documents and ease of communication is tantamount! PROCORE helps us keep projects running smoothly and keeps all the current information at everyone's fingertips.
- PROCORE has a great history and defined integration plan. Lots of moving pieces go into managing contacts and projects and the initial integration is guided by some easy to follow guidelines with a support team at the ready. The time to implementation is short and the reward is great!
- PROCORE is powerful in its ease of use in the field. Users in the field have an intuitive piece of software with all of the information at their fingertips. Most users can access all they need without any support.
- PROCORE has THE BEST Support teams of any software I have ever used with email, phone and instant chat access to knowledgeable support team members as well as a customer success contact and countless u-tube tutorials and product release notes.
- PROCORE listens to customers and institutes changes to keep making the software better, including working with many other software applications to strengthen everything through collaboration.
- PROCORE has great support and is always available to assist.
- PROCORE tries to do its best to work well for everyone, sometimes the multiple ways things can be done are a little harder to troubleshoot from an administrative standpoint.
- There are always things that come up that are a little bit harder to adminster, but we have found that that comes with the territory with the complex permission levels that you may want to assign. It is easy when you get in and continue to work in the system, and better supported with constant access to help, than our previous systems.
- PROCORE continues to grow, which results in occasional slow times. PROCORE does keep up with their growth with adding additional servers and sending out alerts when functions go down.
- PROCORE is reaching out to different groups and not fully noticing when a change for one group affects another.
- PROCORE has streamlined the way we communicate with subcontractors and our data management for construction.
- PROCORE has helped us track project specific certificates of insurance, notifying us of any expiry's during construction.
- PROCORE has helped us manage and create very professional reports and tracking files for owner communication.
DocuSign Integration has solved the chasing, recording and saving back signatures on subcontracts, owner contracts and other required documents. They are not only saved, but accessible through PROCORE to the correct team menbers.
BuildR Integration has solved the clarity of extraction issue for Owner manuals and future project information. If someone wants to repair, add on or rebuild, or merely maintain, the information is easily accessible and portable.
BuildR Integration has solved the clarity of extraction issue for Owner manuals and future project information. If someone wants to repair, add on or rebuild, or merely maintain, the information is easily accessible and portable.
PROCORE has given our teams a single, routine way to track daily logs making it easy for team members to help each other out, for reference data pulls, for tracking when/where/what things happened and keeping progress moving on jobs without undue paper trails. The daily log features call logs, personnel logs, delivery logs, weather, photos and anything we could need.
PROCORE keeps us at the top of our game, this does tend to keep talented team members being able to do what they do and not be buried looking at many different systems and frustrated with inefficiencies.
Procore Feature Ratings
Using Procore
30 - Commercial Construction teams - project engineers, project superintendents, project managers, executive management and team support members
2 - it takes team members reviewing practices and training on new use case scenarios to keep up-to-speed and manage contacts, permissions and best workplace use workflows to keep teams efficient and successful
- team collaboration
- clarity and transferrableness of process and information
- consistency, proven process
- integration with DocuSign has improved our subcontract signature speed
- PROCORE has many teaching aspects that help get team members on board fast
- PROCORE has allowed us to track more in one place
- if PROCORE extraction improved, we could share more at closeout with the owner
- if PROCORE were more searchable (favorite photos across jobs), we could improve our RFP photo selection speed
- if PROCORE allowed us to search contacts (bid contacts in particular) better, we could identify entry errors faster and keep up to date quicker
Evaluating Procore and Competitors
Yes - We had previously used other document management and sharing systems. We replaced them because PROCORE brought things together in a clearer, more communicatable and workable way. It also saved us from having to save things in multiple systems to achieve the same collaboration outcomes.
- Product Features
- Product Usability
PROCORE is easy to use and consistent across our projects. Other systems with folders allow each project to behave entirely different. The sameness across projects lets our teams be flexible and help each other faster.
We took time to review and evaluate. We tested our options. We don't think we would change our evaluation process.
Procore Implementation
- Implemented in-house
Change management was a small part of the implementation and was well-handled - PROCORE made things easier and we introduced it showing the benefits. We also had two team members who were fully trained to assist others to get them going quickly.
- lack of subcontractor engagement , we had to talk many through how to use
Procore Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
Not Available
Yes - PROCORE's attention to getting the details right is outstanding. It is sometimes hard to be on this end of things waiting and not understanding the complexity behind the scenes, but things do get resolved well and quickly!
Procore succeeds in it's instant (less than 30 second) contact on almost all occasions! They also have a way to connect with other supporters and within moment, you often have a team working on your issue.
Using Procore
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- current drawings management
- sharing of information through email from each tool
- RFI workflow
- submittal markup
- updating bid contacts
- changing people in workflows and managing work flows for teams whose members change
- not being able to add a person to a tool on the fly or email someone outside of the project team from a tool
Yes - easy to access information in the field. contacts, drawings, project information at my fingertips