Get Wombat along with the rest of the Proofpoint security platform to ensure your company is well trained and protected
September 20, 2019

Get Wombat along with the rest of the Proofpoint security platform to ensure your company is well trained and protected

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We currently use Wombat across the whole organization, it is deployed by my department (IT) to the rest of the company. We use Wombat to address phishing attempts via email to our end users as we continue to grow as a company. Pushing security awareness has become an important piece to ensure that our company stays successful and continues to push forward.
  • Phishing templates are very nice. I am looking forward to the new customization abilities that I saw at Protect 2019
  • Training modules are short but informative. Many end users would not be receptive of training modules if they were too lengthy or used too many technical terms for a non-IT end user
  • Account manager is very responsive to any questions or suggestions I may have.
  • Wombat could do a better job of providing a timeline of upcoming updates and features to the product, we don't seem to hear about them as much as we should I think.
  • I would like to see customization of training modules happen sooner than later.
  • Positive - Increased technical awareness on phishing attempts
  • Positive - Improves our environment and help desk ticket load via the PhishAlarm Outlook add-on
  • Positive - Protects company from potential loss of revenue if a phishing attempt was successful.
I think Wombat beats most of its competitors by default by simply being another piece of the Proofpoint security platform. Other phishing platforms do not have this additional piece, so you will end up paying for a phishing awareness software and also an email security platform separate, these two will not be familiar with each other like you have with Proofpoint + Wombat.
They have always answered any questions I have in a timely manner, they are also willing to schedule meetings to walk you through any new pieces you may need to implement or are having trouble configuring. This helps out if your IT team is a smaller size or your Wombat champion is busy with other business processes where they may not be able to dedicate as much time as they would like to spend on Wombat.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Wombat is a must have if you already have Proofpoint in your environment. Aside from that, I would rate it as a better standalone product than it's two main competitors (KnowBe4 and Cofense).

Wombat could be less appropriate if your user base is solely an IT user base, aside from that I would think Wombat or any sort of security awareness software is a necessity in your business environment.