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9 Months with Proofpoint
September 20, 2019

9 Months with Proofpoint

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We are currently using Proofpoint across our entire organization. In the past, even with email filtering, endpoint and UTM protection, we still had a case of ransomware. Proofpoint is not the last defense for us in that chain, but the first and best.
  • The training itself. The trainings are setup to be quick yet thorough. Users can finish them quick without feeling bogged down by information and yet given strong takeaways. Other industries could learn from their format.
  • Tools. The tools to manage the accounts, email templates, schedules, etc are well thought out. My first impression was it would add a lot of work to manage the platform, I was completely wrong about that.
  • Support. Although their online management and help interfaces are generally all you need, the amount of support I have been offered has been tremendous. They are always there to help out.
  • Email templates. The email templates can be glitchy- ie not showing the correct replacement parameters or vice versa not delivering what was shown.
  • User management. The ability to review what individual groups or users have completed would be nice.
  • Recommended path/scheduling. Although materials are provided, it would be better to have the training modules already laid out by completed and/or a recommended path. As it is, reviewing what was completed already is a bit messy.
  • Being able to add metrics to quarterly meetings, ie deliverable s, in terms of cybersecurity.
It's an amazing platform. Outside of a few glitches when working in the web platform (which are to be expected), it's nothing but great.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Even hardened technology professionals can make mistakes. Proofpoint is great about teaching all of us what to be aware of, but that isn't even the core of it. Bringing a level awareness that makes us all more careful is the real message. The ongoing checks and balances is now a fundamental core of our security presence.