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Proof point's to the solution of employee security awareness training
September 20, 2019

Proof point's to the solution of employee security awareness training

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We use it for Security Awareness training for our employees. This is done every month. In addition, new employees are given catch up modules to complete during their first few weeks of employment. It has definitely made employees more security conscious and they now take a step back before doing what they use to do with emails in regards to clicking on links, downloading attachments, etc. We also run phishing campaigns to keep them on their toes. We have seen significant increases in each campaign as fewer and fewer users get tricked.
  • Interesting Modules
  • Ability to sync local AD to the security awareness portal
  • Phishing Campaigns
  • Customer success managers need to play a more active role in the roll out of their products. Technical support is extremely helpful but having more knowledgeable and active CSMs would help a lot, especially for smaller companies that may not have the IT staff to assign security training to
  • Scheduled reports for active training assignments used to work really well and now are not generating anything in the reports. This has been sent to support but it's been with them for quite a while now with no success in fixing the issue. Our managers look forward to these weekly reports that I now have to generate by hand and email out
  • More training modules developed per month would be greatly appreciated. There are not many left for us to train on. We could reuse some but we'd rather have up to date modules for real world threats
  • Higher security awareness
  • Employees less likely to be tricked/phished
Wombat is our first security awareness vendor
As noted before we were left to contacting support, watching videos, or reading documentation to get the product up and running. A more active CSM would of been of great help. Someone who could actively walk us through and help get things set up.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

I think it's well suited for all office based environments, including shop floors. Active employees such as line workers, EMTs, Firemen, Police, etc. not so much as there computer face time is severely limited.