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The Proof is in the Pudding
September 20, 2019

The Proof is in the Pudding

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Proofpoint Security Awareness Training (formerly Wombat Security)

We use Proofpoint Security Awareness Training to empower our user-base with knowledge and techniques to combat information security breaches both at work and at home. Proofpoint is used by the entire organization, with the IT department coordinating phishing simulations, testing, and more on a set schedule. Teaching our users how to properly avoid hazardous links, unsafe sites, and social engineering helps to make our environment more safe and keep our employee's data safe at work, and at home.
  • Great communication from Proofpoint support
  • Unbeatable reporting tools
  • Great pre-baked tests and training which help keep the users focused and interested
  • There are so many reports and statistics that sometimes it can be difficult to find the exact metric you're looking for
  • Fewer issues with phishing
  • Measured increase in employee knowledge of potential threats
  • Overall increase in security awareness
We initially shopped two products: Proofpoint Security Awareness Training (at the time, it was called Wombat) and Cofense PhishMe. After some extensive internal testing in the IT department, we concluded that Proofpoint's robust reporting and pre-baked content (tests, guides, etc) cemented it in another class above PhishMe. Additionally, Proofpoint seemed to place a much higher emphasis on reinforcement of learned information, which we believed would lead to better adoption.
The support team has been extremely helpful flexible in helping us design a two year execution plan, as well as providing assistance in setting up integration between our Active Directory system and the user list in Proofpoint Security Awareness Training in order to keep our user list accurate and up to date. I have nothing but good things to say about their support staff.

Do you think Proofpoint Security Awareness Training delivers good value for the price?

Yes

Are you happy with Proofpoint Security Awareness Training's feature set?

Yes

Did Proofpoint Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Proofpoint Security Awareness Training go as expected?

Yes

Would you buy Proofpoint Security Awareness Training again?

Yes

Proofpoint Security Awareness Training is well suited to any environment, but I think you will get the most value out of it in an environment where you have a medium to large sized user base and your users are not too familiar with the dangers of working online. Some content may seem old-hat to more tech-savvy. In our environment, it is the perfect solution.