Overall Satisfaction with Prophix
Prophix is being used company-wide for budgeting purposes. It helps us to move from Excel and at the same time we budget it "Bottom-to-Top."
- Line item details per department and region.
- Sales detailed planning per SKU and item and calculations for Gross Sales and Cost.
- Detail planning per department and headcount and benefits.
- Expenses per department in very granular details
- GL updates from ERP systems (we need to add the new accounts manually).
- New customers if added in ERP system we need to add those in Prophix sales cube manually
- Everyone can change their budgets at their own pace before due date as many times as they would like before submitting for an approval.
yes made it simpler if users are doing it properly and timely
Import data is easy, however if we have an item not in Prophix it will reject it. We need to add rejected items manually before import is successful 100%.
Do you think Prophix delivers good value for the price?
Yes
Are you happy with Prophix's feature set?
Yes
Did Prophix live up to sales and marketing promises?
Yes
Did implementation of Prophix go as expected?
I wasn't involved with the implementation phase
Would you buy Prophix again?
Yes
It was selected before I started in the company.
Prophix Feature Ratings
Growing with Prophix
If implemented properly its a long term investment
keep track of prospective employees
Using Prophix
Workflow is the best tool to be used during Budget season. Gives an opportunity every user to concentrate on their own task and department and at the end see results via statements and make changes as necessary.
Line items details gives them an opportunity to work though details and eliminate or add while working on the budgets
Line items details gives them an opportunity to work though details and eliminate or add while working on the budgets
Yes they did benefited from this issue.
25 - about 25 employees Sales team, finance team, organizations management
IT was not involved with support whatsoever
Integrating Prophix
- NA
I was not part of the integration process
- File import/export
Importing and exporting information was one of the best tools I used with the software during budget season
Using Prophix
Pros | Cons |
---|---|
Like to use Well integrated | Requires technical support Lots to learn |
- AD Hocs
- Import / Export
- moving data from one cube to another
Prophix Reliability
Relationship with Prophix Software
Prophix Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed Immediate help available Support cares about my success Quick Initial Response | Escalation required Need to explain problems multiple times |
Yes - took a while to resolve this issue
they had to fix a bug issue took over few months but they realized it was not their system trouble but our trouble and incorrect implementation issue
Prophix Training
- Online training
- in-person training
There was no self taught here. Most of the training I received is via in person training which was 3 full day on the training site with other employees and then I had access to Prophix Online Academy, which also helped me to work on the system. Combination of the both, in person training and online classes are greatly helpful. Also, monthly webinars and training were great source of knowledge and updates.
Upgrading Prophix
Evaluating Prophix and Competitors
Not Sure
- Product Features
I am not sure was not part of the decision
not sure
Prophix Implementation
- was not done properly and company's IT was not involved with it whatsoever