PRTG - YOUR Network & Device Monitoring Platform
May 22, 2017

PRTG - YOUR Network & Device Monitoring Platform

Bill Artinger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with PRTG Network Monitor

We use PRTG to monitor many VPN tunnels to our clients' sites from ours and in between client sites themselves. We also use PRTG for disk usage/free space in addition to keys Dell server metrics. Its software and e-mail alerts make sure you KNOW what's going on when it's happening. The customization and ease of use are what sold us on PRTG for our company!
  • Alerting you to changes in statuses
  • Customization and granular tweaking
  • Installation and setup is a breeze
  • Maintaining and growing PRTG is super easy
  • Sometimes there is A LOT of information to digest
  • Sometimes finding out how to name your alerts/metrics is tough
  • More followup/personal touch from PRTG sales
  • We have alerted our customers to issues or potential issues before they even know there is one - it has allowed us to remain proactive vs. reactive.
  • We have used PRTG as an upsell opportunity for monitoring packages or informational reporting.
  • The initial investment was a little tough but once we got up and running and saw the power of PRTG we were highly satisfied.
I have found PRTG to be superior to Solarwinds due to the setup and over-time maintenance. We evaluated both product offerings and the choice was very easy to make. The case PRTG created was strong against Solarwinds in our environment for what we needed at the time and our future needs.
MSPs can greatly benefit from PRTG. Turning information into action or upsells is crucial to the success of an MSP. A home user or end user group would not have much use for PRTG as it is A) more geared toward professionals who know what they're doing and B) the cost would be tough to justify. PRTG is also well-suited for in-house management and monitoring of small to medium to large businesses wanting to gather their own info or do their own monitoring of equipment and services

PRTG Feature Ratings

Automated network device discovery
Not Rated
Network monitoring
10
Baseline threshold calculation
Not Rated
Alerts
10
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Not Rated
Customizable reports
10
Wireless infrastructure monitoring
10
Hardware health monitoring
10