Overall Satisfaction with PRTG Network Monitor
We use PRTG to monitor many VPN tunnels to our clients' sites from ours and in between client sites themselves. We also use PRTG for disk usage/free space in addition to keys Dell server metrics. Its software and e-mail alerts make sure you KNOW what's going on when it's happening. The customization and ease of use are what sold us on PRTG for our company!
- Alerting you to changes in statuses
- Customization and granular tweaking
- Installation and setup is a breeze
- Maintaining and growing PRTG is super easy
- Sometimes there is A LOT of information to digest
- Sometimes finding out how to name your alerts/metrics is tough
- More followup/personal touch from PRTG sales
- We have alerted our customers to issues or potential issues before they even know there is one - it has allowed us to remain proactive vs. reactive.
- We have used PRTG as an upsell opportunity for monitoring packages or informational reporting.
- The initial investment was a little tough but once we got up and running and saw the power of PRTG we were highly satisfied.
I have found PRTG to be superior to Solarwinds due to the setup and over-time maintenance. We evaluated both product offerings and the choice was very easy to make. The case PRTG created was strong against Solarwinds in our environment for what we needed at the time and our future needs.