PRTG for MSP's
April 16, 2020
PRTG for MSP's
Manager in Information TechnologyComputer & Network Security Company, 11-50 employees
Score 9 out of 10
Overall Satisfaction with PRTG Network Monitor
PRTG Network Monitor is being used by our organization to monitor the health of all of our servers as well as ISP's. It is also being used to monitor the health of all of our clients servers and ISP's. We also use it to provide reporting on server and netwok usage.
- System Monitoring
- Server Monitoring
- Network Monitoring
- UI can be confusing
- Notifications can be difficult to set up
- Allows us to proactively catch server outages
- Allows proactive Network outage discovery
- No negative impact
From what my engineers have told me, the customer service for PRTG Network Monitor is quick to respond and knowledgeable. We have had to utilize their help to perfect report and detailed monitoring.
Do you think PRTG Network Monitor delivers good value for the price?
Are you happy with PRTG Network Monitor's feature set?
Did PRTG Network Monitor live up to sales and marketing promises?
Did implementation of PRTG Network Monitor go as expected?
Would you buy PRTG Network Monitor again?
PRTG Network Monitor is well suited for larger organizations who need to consistently monitor the health of multiple servers and multiple ISP's. The custom ping checks are a good tool to allow efficient alerting when a system could possibly be offline or inaccessible. It is extremely well suited for MSP's or larger organizations that monitor multiple sites.