Item: PRTG Network Monitor
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

PRTG Network Monitor is being used by our organization to monitor the health of all of our servers as well as ISP's. It is also being used to monitor the health of all of our clients servers and ISP's. We also use it to provide reporting on server and netwok usage.

Pros and Cons

System Monitoring
Server Monitoring
Network Monitoring

UI can be confusing
Notifications can be difficult to set up

Return on Investment

Allows us to proactively catch server outages
Allows proactive Network outage discovery
No negative impact

Alternatives Considered

SolarWinds NetFlow Traffic Analyzer

I have had a brief interaction with SolarWinds, but in my opinion, PRTG is a better product for our needs. The cost is justifiable and it provides all the tools we need to monitor our products.

Support Rating

From what my engineers have told me, the customer service for PRTG Network Monitor is quick to respond and knowledgeable. We have had to utilize their help to perfect report and detailed monitoring.

Key Insights

Do you think PRTG Network Monitor delivers good value for the price?

Yes

Are you happy with PRTG Network Monitor's feature set?

Yes

Did PRTG Network Monitor live up to sales and marketing promises?

Yes

Did implementation of PRTG Network Monitor go as expected?

Yes

Would you buy PRTG Network Monitor again?

Yes

Other Software Used

Barracuda Essentials, Barracuda CloudGen WAF, Veeam Backup & Replication

Likelihood to Recommend

PRTG Network Monitor is well suited for larger organizations who need to consistently monitor the health of multiple servers and multiple ISP's. The custom ping checks are a good tool to allow efficient alerting when a system could possibly be offline or inaccessible. It is extremely well suited for MSP's or larger organizations that monitor multiple sites.

PRTG for MSP's

Overall Satisfaction with PRTG Network Monitor