PRTG is a long-standing company that provides great value!
April 16, 2020
PRTG is a long-standing company that provides great value!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PRTG Network Monitor
We use PRTG to monitor our entire IT infrastructure, applications, and websites. It is a critical part of our operational strategy to monitor system availability and performance. We use it to pro-actively tell IT staff of a current problem or even a potential problem so we find out in most cases before customers report the problem. I would say the pro-active component is most valuable.
- Being able to customize sensors for each server or application (what is being monitored)
- The variety of hardware and software sensors to choose from is great.
- The accuracy of the sensors. If PRTG is reporting a problem then that event is really happening.
- We can choose the thresholds for each sensor. So for example what is a down state or warning state.
- A lot of options regarding notifications - email, text, timeframes, normal business hours, weekend hours, etc.
- Ability to see and report on sensor history and get uptime stats.
- There is a reporting feature but the reports are not necessarily "pretty".
- The learning curve isn't real steep but it can be a little difficult to configure and get things the way you want them. Definitely trial and error.
- The automatic scan of a server includes a lot of sensors that are not really usable. And considering licensing is based on the number of sensors, it's easier to just pick the sensors you want to monitor. It would be nice if could create a template of sensors to track.
- We can track uptime % on servers and even websites so ability to report on this is great.
- I think PRTG is a great value. The cost versus what we get is well worth it.
- Once set up, we don't have to continually monitor it so my staff can do more value-added tasks.
I found Nagios very difficult to manage and use. I used it on a Linux server and we are a Windows shop so it was not as easy for other IT staff to administer. It was also mostly text-based configuration so it was more difficult to configure.
Do you think PRTG Network Monitor delivers good value for the price?
Yes
Are you happy with PRTG Network Monitor's feature set?
Yes
Did PRTG Network Monitor live up to sales and marketing promises?
Yes
Did implementation of PRTG Network Monitor go as expected?
Yes
Would you buy PRTG Network Monitor again?
Yes