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Reliable Enterprise tool that can help promote a data driven culture
December 15, 2020

Reliable Enterprise tool that can help promote a data driven culture

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Qlik Sense Enterprise

Overall Satisfaction with Qlik Sense

It is used across the organization governed by IT. Qlik is a valuable tool that helps business gain insights across various domains from marketing to operations. It is empowering business users to get relevant timely information. Qlik has helped move the organization from legacy reports that would run once a week or month to more timely updates as needed.
  • Associative engine that makes connected data and filtering easy to achieve.
  • Strong enterprise focus and product suite that can expand capabilities to cover the entire data spectrum.
  • Good extensibility via API and community - ability to enhance through third party extensions.
  • The support team and service tier could use improvement.
  • API for exposing raw data is tricky.
  • Promoted a data driven culture.
  • Business driven through measurable KPIs.
  • Qlik Sense is a better enterprise tool with better ability for sharing solutions among teams.
  • Extensibility is better with ability to integrate third party tools like D3, etc.
If you need to get BI up and running quickly at an enterprise scale then Qlik Sense can get you there. It's great for connecting data from various systems quickly and delivering a solution. It does require Qlik Sense technical team to install, configure, write ETL to build and deliver for the on-prem but you can go the cloud route and eliminate some of the steps. The associative engine makes working with data intuitive and the performance is also decent due to an in-memory database. The native color scheme and UI of Qlik Sense does not pop like some other competing products but it can be customized and you get a better server side infrastructure for enterprise scale. Qlik Sense needs to have data reside on the server for it to deliver a solution - if you have requirements where the data needs to be queried on-demand from an external system for real time reporting, it probably can be achieved but would require some good amount of work.

Qlik Sense Feature Ratings

BI Platform ()
Not Rated
Supported Data Sources ()
Not Rated
9.0
Customizable dashboards
9
9.0
Drill-down analysis
10
Formatting capabilities
9
Integration with R or other statistical packages
9
Report sharing and collaboration
8
9.0
Publish to Web
9
Publish to PDF
9
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
6
Predictive Analytics
7
9.3
Multi-User Support (named login)
9
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
8.3
Responsive Design for Web Access
8
Mobile Application
9
Dashboard / Report / Visualization Interactivity on Mobile
8
8.3
REST API
8
Javascript API
8
iFrames
8
Java API
Not Rated
Themeable User Interface (UI)
9

Qlik Sense Support

The support culture needs a new approach with urgency, ownership and more collaborative.
ProsCons
Good followup
Kept well informed
Immediate help available
Quick Initial Response
Escalation required
Need to explain problems multiple times
Support doesn't seem to care
Yes - The solutions we built with Qlik are business critical.
Yes - The bugs get resolved eventually but the support culture could use improvement.
There was once an issue where we had to work round the clock and there were global teams in place to seamlessly handover the call and continue to troubleshoot the issue.