Ensuring a quality survey experience via Qualtrics
Updated February 25, 2015
Ensuring a quality survey experience via Qualtrics
Score 9 out of 10
Vetted Review
Verified User
Modules Used
- Research Suite
- Custom URL and Local email options
Overall Satisfaction with Qualtrics
Many faculty across our campus use qualtrics for research and for other survey needs. These could be course related or for other projects. Many departments also use the product to conduct surveys of faculty, students, staff, researchers, etc.
We needed a tool that provided good data for our researchers that functioned at an enterprise level. It was also important that we have a product where data stood in the cloud is considered secure and compliant with state and federal regulations.
We also needed a company willing to work with us to meet our needs. Qualtrics has been a great partner when we needed to get the URL to look like it was coming from our campus and not from the company. While this took a bit of time, it has been a great benefit to response rates for our users.
We needed a tool that provided good data for our researchers that functioned at an enterprise level. It was also important that we have a product where data stood in the cloud is considered secure and compliant with state and federal regulations.
We also needed a company willing to work with us to meet our needs. Qualtrics has been a great partner when we needed to get the URL to look like it was coming from our campus and not from the company. While this took a bit of time, it has been a great benefit to response rates for our users.
- Data options and reporting
- Custom/vanity URL
- Questions types
- Mobile scalability
- Account management
- Could be more easily integrated with a variety of systems
- Consistency of authentication
- Consolidating multiple department licenses into on campus license.
- SurveyMonkey,home grown
While we looked at a number of systems, the primary comparable systems were Survey Monkey and a home grown system and the survey options in our learning management system. Survey monkey is wonderfully user friendly but did not allow for an enterprise level of account administration and the use of our campus authentication and identity management. Our home-grown system was very limited in the question types and had virtually no reporting options. The survey tool in the LMS was limited in structure and the type of data that was extractable. It also required a login for response. We needed something that could be accessed both via authentication and without it.