Quantum Metric is the unspoken hero in driving our online business performance
April 27, 2021

Quantum Metric is the unspoken hero in driving our online business performance

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Quantum Metric

We are using Quantum Metric at the departmental level: internet marketing, customer service and IT.
  • Analysis
  • Interactions
  • Dashboarding
  • Event Tagging
  • Error reporting and Alerts
  • Report Sharing
  • Ability to look at historical data and compare for longer periods
  • Ability to do event tagging as a user more easily without being a developer
  • Custom Dashboards
  • Interactions Views
  • Error Reporting
  • Event Tagging
  • Identifying areas of frustration and friction points for customers and quantifying the cost, CR% loss if left unfixed
  • Provided Insights to page performance to see if iterations and or effort into optimizing them needs to be a priority in our strategy.
  • Custom Dashboards are the gems of Quantum Metric. Our team relies heavily on reporting and providing key insights to the team and stakeholders with data from these dashboards set up by our Quantum Metric team.

Do you think Quantum Metric delivers good value for the price?

Yes

Are you happy with Quantum Metric's feature set?

Yes

Did Quantum Metric live up to sales and marketing promises?

Yes

Did implementation of Quantum Metric go as expected?

Yes

Would you buy Quantum Metric again?

Yes

[Well suited for] interactions, error alerts, session replays, quantifying and qualifying areas, events and page performance. Less appropriate for doing Wow, MoM comparisons with specific KPIs.