Using Quantum for customer service and claim response
September 03, 2022
Using Quantum for customer service and claim response
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Quantum Metric
This tool is used for all information and logins to our MyHerbalife.com websites. We can have control over errors on our page and all the activity of our clients. Frequent errors in the methods of entering the website or those that occur at the time of making an electronic payment within the website.
- Error information
- Income to the website and its recordings.
- Geo-location data
- Improved files for recordings (other video formats AVI, MOV, FLV)
- Functions to enlarge the view of the admission sessions, without losing quality in the images
- Recording of sessions within the web page
- Payment methods and process flow within the website
- Online membership registration
- The quick response to reports on the use of the website.
- Real data of localization of income.
- Errors reported in the operation of the website
It is used for different functions; Quantum Metrics shows great advantages in the control and administration of data generated by a website. It allows the report and knowledge of online records, also the errors registered. Recordings of login sessions on web pages help resolve customer queries or complaints; in this way, they can be answered quickly and easily.
Do you think Quantum Metric delivers good value for the price?
Yes
Are you happy with Quantum Metric's feature set?
Yes
Did Quantum Metric live up to sales and marketing promises?
Yes
Did implementation of Quantum Metric go as expected?
Yes
Would you buy Quantum Metric again?
Yes