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Solid tool to monitor and control the user journey
Updated November 06, 2017

Solid tool to monitor and control the user journey

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qubit

We use Qubit to track our website visitors and give us information about where they are coming from, what parts of our site they are using, and what is causing them to convert. We also use it to serve up personalized website experiences designed to increase online conversion rate and help to lower our cost-per-lead and increase the ROAS of our online advertising.
  • Visitor cloud that views the entire journey
  • Connects with our other systems
  • Knows about our users and helps us to personalize web experiences
  • The interface is a bit "industrial"
  • Could be more user-friendly and more "marketer-friendly"
  • Requires code to do most things
Qubit is probably the most powerful tool that we reviewed. The challenge is that with the power comes a large responsibility to make sure you are doing it right and not having issues. With digital tools, power and complexity seem to go together so you have to make sure that you have the resources to manage it.
Qubit is good for holistic website testing and helps to give a company an overall view of what users are doing on your website. The team at Qubit is happy to help with implementation and other issues that arise when you need to use their service. They can help to drive your testing schedule.

Qubit Implementation

The team took the time to understand the objectives of our specific case so they could help us get everything set up properly. We had some unique requirements and the Qubit team made sure that their solution was not just connected properly, but also did what we wanted it to do.

Qubit Support

I had weekly calls with my Qubit support team and they took my satisfaction seriously. They documented all issues and were great at following up.

Using Qubit

Qubit is a very powerful tool but many functions require JavaScript programming. The interface is a bit "industrial" and may be confusing to less-technical marketing staff.

Qubit Reliability

Qubit is a flexible platform that help marketers collect and use data to drive business decisions and create personalized user journeys that can improve visitor satisfaction and conversion.

Relationship with Qubit

The Qubit team cares about the success of their clients. They have been proactive in helping make sure we are getting value out of their tools and solving our business challenges.